Privacy Policy

This Privacy Policy explains how Vertex Technology Solutions DWC-LLC (“Vertex”, “we”, “us”) collects, uses and protects personal information when you visit this website or contact us through it.

1. Information we collect

We only collect information that you choose to provide to us, including through our contact form:

• Your name, email address and phone number
• Your company name
• The service you are interested in and the content of your message

Like most websites, our hosting infrastructure may also automatically record basic technical information such as your IP address, browser type and the pages you visit, for security and performance purposes.

2. How we use your information

• To respond to your inquiry and discuss your requirements
• To prepare proposals and provide the services you request
• To maintain the security and performance of this website
• To comply with applicable legal obligations

We do not sell your personal information to third parties.

3. Sharing of information

We may share information with trusted service providers who help us operate this website or deliver messages (for example, hosting or email providers), only to the extent necessary for them to perform those services on our behalf. We may also disclose information where required by law.

4. Data retention

We keep inquiry information only for as long as necessary to respond to you, provide our services, or meet legal and business record-keeping requirements.

5. Security

We take reasonable technical and organisational measures to protect personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your choices

You may contact us at any time to request access to, correction of, or deletion of the personal information you have submitted to us, subject to any legal obligations we may have to retain it.

7. Cookies

This website does not use advertising or tracking cookies. If this changes in the future, this policy will be updated accordingly.

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

9. Contact

Vertex Technology Solutions DWC-LLC
Business Centre, Floor 3, Building A3, Business Park, Dubai, UAE
Phone: 0582494156